Ahold Delhaize takes IT systems offline across US and European brands after cyberattack, second major incident in two years
Ahold Delhaize, the Dutch grocery group behind Food Lion, Giant Food, Stop & Shop, Hannaford, Martin's and Albert Heijn, confirmed that a cyberattack caused by "malicious actions of others" forced it to proactively take IT systems offline, including websites and apps. The incident was first disclosed on October 12 and affected most of the company's brands in Europe and the United States. Physical stores remain open, and the investigation has so far found no evidence that sensitive customer, associate or partner data was stolen. The company notified the Dutch National Cyber Security Centre and filed a report with Dutch police. This is its second major incident in two years, after a November 2024 breach claimed by INC Ransom that exposed data on more than 2.2 million people.
Technical Details
- The article does not name the intrusion vector, malware or threat actor for the current incident.
- The company has not said whether the incident is linked to the attacks on refrigeration controllers at hundreds of French supermarkets that began October 11.
- The earlier November 2024 incident was claimed by INC Ransom, which leaked documents. Ahold Delhaize later determined that personal, financial and health data of more than 2.2 million people had been compromised.
Remediation
- Ahold Delhaize took affected systems offline as a precaution and is restoring services in stages.
- The Albert Heijn website and app are back online, with home deliveries expected to resume Friday.
- Belgian e-commerce is fully operational, and the Etos and Gall & Gall sites are up.
- E-commerce for the US brands is expected to return "in the coming days".
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Ahold Delhaize takes IT systems offline across US and European brands after cyberattack, second major incident in two years
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Ahold Delhaize, the Dutch grocery group behind Food Lion, Giant Food, Stop & Shop, Hannaford, Martin's and Albert Heijn, confirmed that a cyberattack caused by "malicious actions of others" forced it to proactively take IT systems offline, including websites and apps. The incident was first disclosed on October 12 and affected most of the company's brands in Europe and the United States. Physical stores remain open, and the investigation has so far found no evidence that sensitive customer, associate or partner data was stolen. The company notified the Dutch National Cyber Security Centre and filed a report with Dutch police. This is its second major incident in two years, after a November 2024 breach claimed by INC Ransom that exposed data on more than 2.2 million people.
Technical Details
- The article does not name the intrusion vector, malware or threat actor for the current incident.
- The company has not said whether the incident is linked to the attacks on refrigeration controllers at hundreds of French supermarkets that began October 11.
- The earlier November 2024 incident was claimed by INC Ransom, which leaked documents. Ahold Delhaize later determined that personal, financial and health data of more than 2.2 million people had been compromised.
Remediation
- Ahold Delhaize took affected systems offline as a precaution and is restoring services in stages.
- The Albert Heijn website and app are back online, with home deliveries expected to resume Friday.
- Belgian e-commerce is fully operational, and the Etos and Gall & Gall sites are up.
- E-commerce for the US brands is expected to return "in the coming days".