Opinion: Virgin Active IT head on leading teams through unplanned digital change projects, ahead of DTX + UCX London 2026 panel
This is an opinion and event-promotion piece by Louise John, Head of IT Service Delivery at Virgin Active. It offers IT managers advice on handling unexpected projects with tight deadlines, such as a software rollout due in six weeks. The recommendations are to define the essential deliverables, manage expectations with senior leadership, involve the team in planning, offer flexibility and time back, set boundaries, and keep morale high. The article also promotes a panel at DTX + UCX London 2026 (ExCeL London, 14-15 October) with speakers from RDF Training & Consulting, AAT and AstraZeneca. It describes no cyber threat, vulnerability, incident or indicator, and has no direct security relevance.
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Opinion: Virgin Active IT head on leading teams through unplanned digital change projects, ahead of DTX + UCX London 2026 panel
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This is an opinion and event-promotion piece by Louise John, Head of IT Service Delivery at Virgin Active. It offers IT managers advice on handling unexpected projects with tight deadlines, such as a software rollout due in six weeks. The recommendations are to define the essential deliverables, manage expectations with senior leadership, involve the team in planning, offer flexibility and time back, set boundaries, and keep morale high. The article also promotes a panel at DTX + UCX London 2026 (ExCeL London, 14-15 October) with speakers from RDF Training & Consulting, AAT and AstraZeneca. It describes no cyber threat, vulnerability, incident or indicator, and has no direct security relevance.