UK firms struggle to show ROI on AI spend, Air IT Group survey finds
A survey of 504 UK decision makers by Air IT Group found that 83% report at least some AI spending with no measurable return, or do not measure returns at all, which the vendor calls the 'AI Decision Gap'. The article reports that 41% bought or introduced an AI tool before agreeing the problem it should solve, and that 74% of respondents with active AI initiatives lacked both an agreed business objective and a success measure for at least some of them. Among organisations that formally track AI pilots, 62% abandoned at least one in the past 12 months, with integration difficulties (34%) and employee non-adoption (29%) cited as the main reasons. Only 13% consistently convert AI time savings into measurable output, and 47% say AI has lengthened some tasks once checking and correction are included. The research is commercial, self-reported survey data from a managed IT services provider, not a security finding; the same research is reported by a third-party outlet (greaterbirminghamchambers.com), which confirms the figures and the 'AI Decision Gap' label. No CVE, exploit, or threat actor is involved, so the operational impact for defenders is limited.
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UK firms struggle to show ROI on AI spend, Air IT Group survey finds
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A survey of 504 UK decision makers by Air IT Group found that 83% report at least some AI spending with no measurable return, or do not measure returns at all, which the vendor calls the 'AI Decision Gap'. The article reports that 41% bought or introduced an AI tool before agreeing the problem it should solve, and that 74% of respondents with active AI initiatives lacked both an agreed business objective and a success measure for at least some of them. Among organisations that formally track AI pilots, 62% abandoned at least one in the past 12 months, with integration difficulties (34%) and employee non-adoption (29%) cited as the main reasons. Only 13% consistently convert AI time savings into measurable output, and 47% say AI has lengthened some tasks once checking and correction are included. The research is commercial, self-reported survey data from a managed IT services provider, not a security finding; the same research is reported by a third-party outlet (greaterbirminghamchambers.com), which confirms the figures and the 'AI Decision Gap' label. No CVE, exploit, or threat actor is involved, so the operational impact for defenders is limited.