Google Cloud europe-west2 London outage disrupts Revolut payments and ATM withdrawals; ING Germany reports separate issues
A disruption in Google Cloud's europe-west2 region in London took several Google Cloud services offline on Tuesday. Digital bank Revolut reported a widespread outage at about the same time, including card payments and ATM withdrawals. A person familiar with the matter told Reuters the two events were connected. ING Germany also reported online banking and mobile app login problems, but neither Reuters nor ING linked these to the Google Cloud incident. Revolut stated that customer money and data are safe. No root cause has been published, and the article gives no indication of malicious activity.
Technical Details
- Affected infrastructure: Google Cloud europe-west2 (London), which hosts many UK and European fintech services.
- Revolut's status page showed most services as unavailable or partially unavailable, including card payments and ATM withdrawals.
- Google engineering said it was investigating. Alphabet had not responded to Reuters' request for comment.
- The cause of the ING Germany problems is unexplained, and a link to the Google Cloud outage is unconfirmed.
- The incident highlights the concentration risk of European financial services depending on a small number of cloud providers.
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Google Cloud europe-west2 London outage disrupts Revolut payments and ATM withdrawals; ING Germany reports separate issues
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A disruption in Google Cloud's europe-west2 region in London took several Google Cloud services offline on Tuesday. Digital bank Revolut reported a widespread outage at about the same time, including card payments and ATM withdrawals. A person familiar with the matter told Reuters the two events were connected. ING Germany also reported online banking and mobile app login problems, but neither Reuters nor ING linked these to the Google Cloud incident. Revolut stated that customer money and data are safe. No root cause has been published, and the article gives no indication of malicious activity.
Technical Details
- Affected infrastructure: Google Cloud europe-west2 (London), which hosts many UK and European fintech services.
- Revolut's status page showed most services as unavailable or partially unavailable, including card payments and ATM withdrawals.
- Google engineering said it was investigating. Alphabet had not responded to Reuters' request for comment.
- The cause of the ING Germany problems is unexplained, and a link to the Google Cloud outage is unconfirmed.
- The incident highlights the concentration risk of European financial services depending on a small number of cloud providers.