Origina Survey: Enterprises Spend 28% of Software Budgets on Unwanted Vendor-Driven Upgrades
A survey of 2,018 senior IT decision-makers in the US and UK, conducted by Censuswide for Origina and published with Thinkers50 in the report The Software Tax, finds large enterprises spend an average of 28% of software budgets on upgrades, migrations and licensing changes they would not have chosen. 95% of respondents paid for a vendor-driven upgrade in the past three years that they believed would reduce performance, reliability or business value. This is business and market research with no security incident, vulnerability or threat actor involved, and it has no direct operational impact for defenders. Security budgets were cited among those affected, alongside innovation and hiring.
Detalhes técnicos
- The most recent vendor-driven change cost respondents an average of $12.87 million.
- 78% say their primary vendor sets the timing and terms of change; 76% report little negotiating leverage; 80% say leaving a major vendor would cause significant disruption.
- 91% scrapped functional hardware to meet a vendor support deadline, losing an average of 1.65 years of useful hardware life.
- 84% say senior engineering talent often or always works on vendor-driven upgrades.
- 34% said vendor-driven costs majorly contributed to slowing, pausing or canceling an AI or data program.
- 91% would support legislation giving enterprise software customers protections comparable to residential rental rules, and 82% support software-support requirements similar to EU hardware repairability rules.
Linha do tempo
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Origina Survey: Enterprises Spend 28% of Software Budgets on Unwanted Vendor-Driven Upgrades
ler a análise desta fonte ocultar
A survey of 2,018 senior IT decision-makers in the US and UK, conducted by Censuswide for Origina and published with Thinkers50 in the report The Software Tax, finds large enterprises spend an average of 28% of software budgets on upgrades, migrations and licensing changes they would not have chosen. 95% of respondents paid for a vendor-driven upgrade in the past three years that they believed would reduce performance, reliability or business value. This is business and market research with no security incident, vulnerability or threat actor involved, and it has no direct operational impact for defenders. Security budgets were cited among those affected, alongside innovation and hiring.
Technical Details
- The most recent vendor-driven change cost respondents an average of $12.87 million.
- 78% say their primary vendor sets the timing and terms of change; 76% report little negotiating leverage; 80% say leaving a major vendor would cause significant disruption.
- 91% scrapped functional hardware to meet a vendor support deadline, losing an average of 1.65 years of useful hardware life.
- 84% say senior engineering talent often or always works on vendor-driven upgrades.
- 34% said vendor-driven costs majorly contributed to slowing, pausing or canceling an AI or data program.
- 91% would support legislation giving enterprise software customers protections comparable to residential rental rules, and 82% support software-support requirements similar to EU hardware repairability rules.