Airbnb bars hosts from requiring guest checkout chores for bookings from November 20, drawing host backlash
Airbnb has updated its policy to stop hosts from requiring guests to strip beds, wash and put away dishes, start laundry or remove trash before checkout. The rule applies to reservations made on or after November 20. The change responds to long-running guest complaints about burdensome checkout instructions and fines for not disposing of trash, particularly where guests already pay cleaning fees. Some hosts criticized the change in Airbnb's community forums, arguing it pushes the platform toward a hotel-like model and shifts risk onto hosts. Exceptions remain for water conservation during droughts and for bear-proof trash containers in areas with wildlife risk. This is a business and product policy story with no security or threat component.
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Airbnb bars hosts from requiring guest checkout chores for bookings from November 20, drawing host backlash
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Airbnb has updated its policy to stop hosts from requiring guests to strip beds, wash and put away dishes, start laundry or remove trash before checkout. The rule applies to reservations made on or after November 20. The change responds to long-running guest complaints about burdensome checkout instructions and fines for not disposing of trash, particularly where guests already pay cleaning fees. Some hosts criticized the change in Airbnb's community forums, arguing it pushes the platform toward a hotel-like model and shifts risk onto hosts. Exceptions remain for water conservation during droughts and for bear-proof trash containers in areas with wildlife risk. This is a business and product policy story with no security or threat component.