Ahold Delhaize cyberattack disrupts e-commerce, apps and internal systems across Europe and the US
Ahold Delhaize, one of the world's largest food retailers, confirmed that a cyberattack discovered last week forced it to take systems offline, including brand websites and apps, in Europe and the United States. Affected brands include Albert Heijn, Etos and Gall & Gall in the Netherlands, Delhaize in Belgium, and Stop & Shop in the US, where employees had trouble accessing schedules and pay stubs. Stores stayed open. The company says its investigation has found no evidence so far that sensitive customer, associate or partner data was stolen. It has not disclosed the attack type or any attribution, and it did not say whether devices were encrypted. This is the second major incident for the company, after a November 2024 breach claimed by INC Ransom that exposed data of over 2.2 million people.
Detalhes técnicos
- Attack vector, malware and threat actor have not been disclosed. No attribution is made for this incident.
- Affected systems include brand websites, mobile apps, customer service platforms and employee-facing HR systems (schedules, pay stubs).
- Restoration status: Albert Heijn's website and app are back, with home deliveries resuming Friday, October 23. The Etos and Gall & Gall websites are available. Belgian e-commerce is fully operational. US e-commerce is expected back in the coming days. Most store sites in Central and Southeastern Europe are online.
- Ahold Delhaize notified the Dutch NCSC within 24 hours of discovering the activity and filed a formal police report with the Dutch police.
Remediação
The article describes no specific defender actions. The company is restoring systems while the investigation continues with the NCSC, law enforcement and regulators.
Linha do tempo
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Ahold Delhaize cyberattack disrupts e-commerce, apps and internal systems across Europe and the US
ler a análise desta fonte ocultar
Ahold Delhaize, one of the world's largest food retailers, confirmed that a cyberattack discovered last week forced it to take systems offline, including brand websites and apps, in Europe and the United States. Affected brands include Albert Heijn, Etos and Gall & Gall in the Netherlands, Delhaize in Belgium, and Stop & Shop in the US, where employees had trouble accessing schedules and pay stubs. Stores stayed open. The company says its investigation has found no evidence so far that sensitive customer, associate or partner data was stolen. It has not disclosed the attack type or any attribution, and it did not say whether devices were encrypted. This is the second major incident for the company, after a November 2024 breach claimed by INC Ransom that exposed data of over 2.2 million people.
Technical Details
- Attack vector, malware and threat actor have not been disclosed. No attribution is made for this incident.
- Affected systems include brand websites, mobile apps, customer service platforms and employee-facing HR systems (schedules, pay stubs).
- Restoration status: Albert Heijn's website and app are back, with home deliveries resuming Friday, October 23. The Etos and Gall & Gall websites are available. Belgian e-commerce is fully operational. US e-commerce is expected back in the coming days. Most store sites in Central and Southeastern Europe are online.
- Ahold Delhaize notified the Dutch NCSC within 24 hours of discovering the activity and filed a formal police report with the Dutch police.
Remediation
The article describes no specific defender actions. The company is restoring systems while the investigation continues with the NCSC, law enforcement and regulators.