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thehackernews.com · há 19h medium

WhatsApp help pages hid chatbot instructions not to point users to privacy regulators or cite GDPR

WhatsApp help pages carried hidden instructions for its WhatsApp Support with AI chatbot. They told it not to recommend a data protection authority to users who could not delete their accounts, and not to cite privacy laws such as the GDPR once a user mentioned a lawyer, lawsuit or court. This contradicts WhatsApp's privacy policy for Eur…

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wired.com · há 13h low

WhatsApp help pages exposed hidden Meta support chatbot instructions, including guidance to avoid referencing regulators

Privacy firm Redact found that around 80 WhatsApp help and FAQ pages exposed hidden text instructions written for a Meta large language model support chatbot. The text, about 100 blocks in total, sat in the page source under a code block headed "HelpContentGalaxyLLMInclude". Some instructions told the chatbot not to recommend contacting a…

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